Shipping policy

Shipping
Items in stock will be shipped the same day payment is received where possible unless indicated otherwise.

Shipping rates vary according to the total cost of the order. The final shipping costs are automatically calculated and can be viewed prior to submitting your order at checkout.

Order Errors / Shortages
We do our utmost to ensure accuracy on the shipments we send to you. However, on occasion something may go wrong during the picking/ packing process. In the event that there is an error on your shipment you are required to notify us within 14 working days receiving the shipment of such error, we will then put any problem right. If we do not hear from you within 14 working days of receipt of your item(s), you are deemed to have accepted the goods received are correct.

Restriction of Goods
Deckboosters reserves the right, at our sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same debit/credit card and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied to an existing order. Deckboosters reserves the right to cancel any order without warning or notification for any reason.

Declining to Trade
By advertising goods on our website we are not offering goods for sale; we are making an invitation to treat. When you, the customer purchases items through our website, you are making an offer to purchase the goods. It is then up to us if we accept the offer.
If we do not wish to accept your offer to purchase the goods, we will inform you as soon as possible.

Accuracy
While Deckboosters prides itself in providing accurate product and pricing information, pricing or typographical errors may occur. Deckboosters cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Deckboosters shall have the right, at our sole discretion, to refuse or cancel any orders placed for the item. In the event that an item is mispriced, Deckboosters may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

Orders Returned due to Incomplete Address
It is the customers' responsibility to provide a complete address, in the event that the goods are posted, but cannot be delivered due to an error on the customers part. We reserve the right to charge additional postage to resend the items once they are returned by the carrier. 

Order Lost in Transit
Please note that if you report your item as having not arrived, we reserve the right to either resend the order or issue a refund. We will always endeavour to send a replacement is available.